YOUR RIGHTS

Data protection laws (General Data Protection Regulation – GDPR) gives you rights with respect to your personal data (personal information), subject to any exemptions provided by the law. Including the right to:

  • be informed about the collection and use of your personal information.
  • request access to your personal information.
  • have inaccurate personal information rectified, or completed if it is incomplete.
  • request your personal information is erased.
  • request that the use and processing of your personal information data are limited.
  • request portability (obtain and reuse your personal information for your own purposes across different services)
  • object to the processing of your personal information data, in certain circumstances.

If you would like to contact me about your rights, please click on contact, above, to find out how to reach me.

WHAT PERSONAL INFORMATION DO I COLLECT?

In the course of assessment, therapy, training, and consultancy projects I collect a range of personal information including the following:

• Name. • Gender (or preferred identity). • Age. • Date of birth. • Relationships. • Occupation. • Address. • Telephone/SMS number(s). • Email address. • Therapy History. • Medical conditions relevant to therapy. • Prescribed medication. •Reports and documents received from other professionals. •Emails correspondence. • Strengths and needs. • Session summary. • Video and audio recording for clinical and training purposes.

WHY DO I COLLECT PERSONAL INFORMATION?

I need to request and store your details in order to administer and deliver the service you have requested and to comply with any legal or professional body responsibilities that ensue in the delivering of that service.

WHO WILL I SHARE PERSONAL INFORMATION WITH?

Sharing information with other professionals. Consent will always be sought prior to sharing information with other professionals.

Supervision. I seek a regular supervision with another therapist qualified in this process. The supervision process is for my practice (rather than seeking instruction on working with you). In order to protect your privacy, my supervisor will not know you personally or professionally. I will refer to you by your first name, and I may refer to your information verbally when it’s helpful to my professional processes.

I may seek a supervisory opinion on a written report, in these circumstances personally identifying information will be removed.

Emergencies. If your health is in jeopardy (provided I have your consent) I may share your contact information with an emergency healthcare service (e.g. Mental Health Crisis Team). If I have become aware of your intent to cause harm to another person/organisation (e.g. child protection/terrorism), the law may require that I inform an authority without seeking your permission. In such a situation, the law may require that I share your personal information without your knowledge (known as whistle-blowing/safeguarding).

HOW WILL PERSONAL INFORMATION BE STORED?

Electronic documentation is stored on devices requiring login credentials and files are encrypted where relevant.   Paper documentation is stored at locked premises.

Systems are maintained and monitored to avoid an incident of a breach.

HOW LONG WILL I STORE PERSONAL INFORMATION FOR?

Information is retained for as long as necessary, in accordance with ICO regulations and in compliance with the GDPR (May 2018). You can request that your personal information is erased; although I can decline whilst the information is needed for my competent practice.

I will hold onto your information for up to seven years past the end of our working together (for clients under the age of 18, notes are kept until your 26th birthday or seven years after the last contact, whichever is the latter). This is so that I have a reference of our work in situations such as you returning to therapy in the future.

HOW WILL I DISPOSE OF PERSONAL INFORMATION?

Paper documents and electronic records are disposed of in a secure manner.